GENERAL CONDITIONS OF SALE OF PRODUCTS
ON THE WEBSITE WWW.GRANDSESPACES.COM
SARL LES GRANDS ESPACES
Article 1 - Purpose
The purpose of these general terms and conditions of sale is, on the one hand, to inform
any potential consumer on the terms and conditions under which the
seller " LES GRANDS ESPACES " proceeds with the sale and delivery of the products
and, secondly, to define the rights and obligations of the parties in the
in the context of the sale of products by LES GRANDS ESPACES to the consumer".
the Buyer". They apply, without restriction or reservation, to all sales,
products offered by LES GRANDS ESPACES on its website
Consequently, the fact that any person orders a product offered at the
sale on the LES GRANDS ESPACES Website implies full acceptance and
of these general terms and conditions of sale, of which the Buyer acknowledges having
before placing the order.
For the purposes of these General Terms and Conditions of Sale, the Purchaser and LES GRANDS
SPACES are individually or collectively referred to as the Party or Parties.
The Buyer, prior to placing an order, declares that :
o the purchase of products on the LES GRANDS ESPACES Website
is not directly related to a professional activity and is limited to
strictly personal use;
o have full legal capacity to enter into commitments under
of these general terms and conditions of sale.
As a member of a selective distribution network, LES GRANDS ESPACES
sells the products on its Website only at retail level and to
end consumers. Any order that does not clearly correspond to
a retail sale and, more generally, any fraudulent or misleading order.
presumed as such, will be considered by LES GRANDS ESPACES as null and void
LES GRANDS ESPACES reserves the right to modify at any time the
these general terms and conditions of sale. Nevertheless, the General Conditions of
Sale applicable to the order placed by a Purchaser on the LES Website
GRANDS ESPACES are those accepted by the Purchaser at the time of the
placing of such an order. The present General Terms and Conditions of Sale
available at any time via the "Legal Notice" section of the Site and applicable to
Article 2 - Identity of the Company
Name : LES GRANDS ESPACES
Address: 150 chemin du pré Monteux 74290 Talloires France
R.C.S / B 409138377 (96 B 470)
APE code 8551Z
Intra / FR 354 091 383 77
Article 3 - Formation of the contract and orders
The selling prices of the products on the LES GRANDS Internet Site are
SPACE, indicated in euros, are those in force at the time of registration
of the order form by the Buyer. The selling prices of the products can be
modified by LES GRANDS ESPACES at any time. This modification will be
notified to the Buyer prior to any order.
They do not include shipping costs, which are charged in addition to the price of the
products purchased according to the amount of the order. The shipping costs will be
indicated before the registration of the order by the Buyer.
The prices include the value added tax (VAT) applicable on the day of delivery.
and any change in the applicable rate will be automatically reflected in the order
on the price of products sold by LES GRANDS ESPACES on its Website
3.2 Product characteristics
In accordance with Article L. 111-1 of the Consumer Code, the Buyer may,
prior to placing the order, take note, on the LES Website, of
LARGE SPACES of the essential characteristics of the product(s) it
wishes to order.
The Buyer can select one or more products from the different categories
offered on the LES GRANDS ESPACES Website.
The offers presented by LES GRANDS ESPACES are valid within the limits of the
available stocks. For products not stocked in its warehouses, the offers
presented by LES GRANDS ESPACES are valid subject to their
LES GRANDS ESPACES is likely to modify the range of products
offered for sale on its Website, depending in particular on the constraints
related to its suppliers, without prejudice to orders placed by the Buyer.
Any order implies acceptance of these general terms and conditions of sale,
without prejudice to any special contractual conditions concluded between the Parties.
The Buyer has the possibility to check the details of his order project and to
correct any errors. From the moment the Buyer confirms his
order by clicking on the "Validate" icon, he is considered to have accepted by
the present general terms and conditions of sale, the prices,
volumes and quantities of products offered for sale and ordered by the Buyer.
However, the Buyer may cancel the order within one hour of placing it.
validation by contacting us by phone at +33(0) 450607906
(from 9am to 6pm) or by email firstname.lastname@example.org
The order validated by the Purchaser will be confirmed by LES GRANDS
ESPACES. The sale will only be considered as final after the delivery of the
provision of this order confirmation to the Purchaser by LES GRANDS
ESPACES and collection by the latter of the full price.
LES GRANDS ESPACES recommends the Purchaser to keep the information
contained in the order confirmation sent by LES GRANDS
SPACE on a paper or computer document.
Article 4 - Payment
Payment must be made when ordering online by the Buyer. At no time
the time, the sums paid shall not be considered as deposits or
deposits. All orders are payable in euros, all taxes and duties included.
including compulsory contributions.
To pay for his order, the Buyer has the following methods of payment:
credit card, paypal under the conditions detailed below.
The bank cards accepted on the LES GRANDS ESPACES Website are
the following: Carte Bleue, Visa, and Master Card.
The Purchaser guarantees LES GRANDS ESPACES that he has the necessary authorisations
necessary to use the method of payment chosen for the order,
when registering his order form.
LES GRANDS ESPACES reserves the right to suspend or cancel any
execution of an order and/or delivery, whatever its nature and level
in the event of non-payment or partial payment of any sum which
by the Buyer, in the event of a payment incident, or in the event of fraud or
attempted fraud in relation to the use of the LES GRANDS Website
Penalties of an amount equal to the legal interest rate plus five points are
applicable by operation of law to amounts unpaid at the end of a ten-day period
following the date of payment or upon notification of the rejection of the bank payment for
any other means of payment. The delivery of any new order may be
suspended in the event of late payment or partial payment of a previous
This is notwithstanding the provisions of the present contract.
LES GRANDS ESPACES reserves the right to request a photocopy of the
identity card and/or, if applicable, the bank card (front only) of
the Buyer for any payment by credit card.
In the context of the fight against Internet fraud, information on
your order may be passed on to any third party authorised by law or designated by
by LES GRANDS ESPACES for the sole purpose of verifying the identification of
the Buyer of the validity of the order, the method of payment used and the
When a means of payment is issued by a banking institution, only the following are
accepted by LES GRANDS ESPACES the means delivered by an institution
banking or financial institution authorised to operate in France.
In order to ensure the security of payment by credit card, the Buyer must
transmit to LES GRANDS ESPACES the visual cryptogram ( CVV) appearing on the
back of the credit card used by the Buyer.
LES GRANDS ESPACES uses a secure payment tool, called
Cyberplus from Banque Populaire. Payment security is based on
authentication of the Buyer, and on the confidentiality of all data.
To ensure this security, Banque Populaire's Cyberplus uses
cryptography via the SSL protocol and complies with the
different banking regulations applicable in France.
Article 5 - Delivery and acceptance
5.1 Terms of delivery
5.1.1 General rules
Products that are the subject of a final order from the Buyer within the
conditions described in article 3.3 above will be delivered to the address indicated by
the Buyer on the order form, only in metropolitan France (Corsica)
For foreign countries, please contact us for a quote. Default,
purchase invoices are sent by e-mail to the following address
indicated by the Purchaser when registering on the LES GRANDS website
If the contractual conditions described below are not respected, no
The Buyer's claim will not be accepted.
5.1.2 Characteristics of the "Standard" or "Colissimo Suivi" delivery of the
On delivery, a delivery note or acknowledgement of receipt should be
signed by the Buyer or the recipient of the ordered products. In case of absence,
the Buyer or the recipient of the order receives a notice of passage, he or she will be
allowing you to collect the ordered products from the nearest post office
indicated in the notice of visit, for a period of fifteen days.
The Buyer or the recipient of the ordered products is invited to check the condition of the
of the products on delivery.
In the presence of an apparent anomaly (damage, missing product compared to the delivery note, etc.), the
(e.g. delivery, damaged or broken package or product, etc.) found on delivery
in the presence of the employee of La Poste, the Buyer or the recipient of the products
ordered is required to apply the Colissimo procedure of the Post Office, in particular by
reporting any damage or deficiencies and making any necessary
and to refuse the delivery by immediately issuing a notice to that effect.
report of the anomaly to the post office employee (report 170).
The Buyer or the recipient of the ordered products has a period of 3 days
from receipt of the order to notify the carrier, by
letter with acknowledgement of receipt, any incident relating to the state or the
contents of the delivered package. He is also invited to report the problem encountered to LES
LARGE SPACES by mail
email@example.com or by telephone on 04 50 60 79 06 (from 9am to 6pm).
5.1.3 Characteristics of delivery by Chronopost
Upon delivery, the Buyer or the recipient of the ordered products is delivered by the
and signs an electronic acknowledgement of receipt.
In case of absence, the Buyer or the recipient of the ordered product will receive a notice
This allows him to make contact with the carrier at the
contact details shown on the notice of visit to agree on another day for the
The Buyer or the recipient of the ordered products is invited to check the condition of the
of the products on delivery. In the presence of an apparent anomaly (damage,
missing product compared to the delivery note, damaged package or product or
broken, etc.), the Buyer or the recipient of the ordered products has a
3 clear days from the receipt of the order to inform the
the carrier, on the delivery note or by registered letter with acknowledgement of receipt.
The customer is also responsible for any incident relating to the condition or content of the delivered package. It is also
invited to report the problem encountered to LES GRANDS ESPACES by e-mail
firstname.lastname@example.org or by telephone on 04 50 60 79 06 (from 9am to 6pm).
5.2 Delivery times
No minimum delivery time For all orders confirmed from Monday to
Friday (excluding public holidays) before 12 noon on the LES GRANDS website
the order will be prepared on the same day, within the limits of the available
available stocks. Delivery times, following validation of your order
under the conditions described in Article 3.3 above, are as follows:
Standard: less than or equal to 10 working days
Colissimo Suivi de la POSTE: less than or equal to 5 working days
Chronopost: less than or equal to 3 working days
If these deadlines are exceeded by more than 7 days and are not due to force majeure
the Buyer will have the possibility to cancel his order by letter or by e-mail.
by registered mail with acknowledgement of receipt to the following address
indicated in the "Contact Us" section of the Website
www.grandsespaces.com or by telephone on 04 50 60 79 06 (from 9am to 6pm). LES
GRANDS ESPACES will then proceed to an investigation with the carrier
concerned before the reimbursement of the undelivered ordered products.
The Buyer may exercise this option to cancel his order for lack of
delivery within the contractual period, within a maximum of 60 working days
from the date on which the maximum period specified for delivery of the goods is exceeded.
products. The totality of the sums paid by the Buyer will then be returned to him if
the entire order is returned, as a credit note or refund,
at the option of the Buyer, as soon as possible and at the latest within thirty days
following the date on which the Buyer has exercised his right to have his order cancelled.
Article 6 - Right of withdrawal and period of withdrawal
In accordance with article L. 121-20 of the Consumer Code, the Buyer has
a period of 15 (fifteen) clear days from the day of receipt of its
order by himself or by the recipient of the order, to return to
the entire order and obtain, at the Buyer's choice, the exchange of the goods
of the products, or a credit note or refund corresponding to the amount of its
The products must be returned to LES GRANDS ESPACES according to the following
one of the procedures described in Article 7 below.
Article 7 - Return of products
The delivered products can be returned by the Purchaser to LES GRANDS ESPACES
under the conditions and according to the instructions detailed below. The products
must be returned to LES GRANDS ESPACES in perfect condition.
condition or in their original condition (packaging, accessories, instructions, etc.), duly
LES GRANDS ESPACES accepts the return by parcel or by post of any item
purchased on www.grandsespaces.com if it is returned to LES GRANDS
within 15 days from the date of receipt of the application.
order by the Buyer. The shipping costs of the return package remain at the charge of
of the Buyer, except in the case of lack of conformity of the delivered products with the
to the order. The initial delivery costs are not refunded to the Buyer
except in the cases referred to in Article 5.2 above relating to delivery times or
Article 6 - above relating to the exercise of the right of withdrawal, or in the event of a defect
conformity of the delivered products with the order. To return a
product, the Buyer must follow the following instructions:
1. Use the original packaging to return the product(s).
2. Send the package by registered mail with acknowledgement of receipt to the following address
Les Grands Espaces, 150 chemin de pré Monteux 74290 Talloires.
LES GRANDS ESPACES does not accept parcels sent postage due. Any risk related to
for the return of the product is at the Buyer's expense.
Article 8 - Reservation of ownership
LES GRANDS ESPACES retains full ownership of the products sold
until full payment of the full price, in principal, costs, taxes and fees, has been received.
including compulsory contributions.
Article 9 - Liability
LES GRANDS ESPACES cannot be held responsible for any damage or loss
indirect damages that may arise from the purchase of the products. Similarly, the
liability of LES GRANDS ESPACES for the obligations hereunder
General Terms and Conditions of Sale shall not be engaged in the event of the occurrence of a
force majeure as defined by the French courts.
Article 10 - Intellectual property
The content of the site is the property of the Seller and its partners and is protected
by French and international laws relating to intellectual property.
Any reproduction, in whole or in part, of this content is strictly prohibited and is
likely to constitute an infringement of copyright.
In addition, LES GRANDS ESPACES remains the owner of all property rights
intellectual property rights on the studies, drawings, models, prototypes, etc. produced. The Client
is therefore prohibited from reproducing or exploiting the said studies, drawings and photos,
models and prototypes, etc., without the express, written and prior authorization of the
Provider who can condition on a financial consideration.
Article 11 - Partial invalidity
If one or more provisions of these general terms and conditions of sale are
invalid or declared invalid under any law, regulation or agreement.
regulation or following a final decision of a competent court, the
The other provisions shall remain in full force and effect.
Article 12 - Non-waiver
The failure of either party to rely on a
failure to comply with any of the obligations contained herein
terms and conditions of sale shall not be construed as an endorsement of any future
waiver of the obligation in question.
Article 13 - Applicable law and jurisdiction
For orders placed by customers residing in metropolitan France
French, Corsica and Overseas Territories, as well as in the case of international sales, the
French law will apply. In the case of international sales, for all
matters not governed by French law and these terms and conditions
the parties agree to refer to the provisions of the
Vienna on the International Sale of Goods of 11 April 1980.
The products offered for sale comply with French regulations. The
Where appropriate, it is the responsibility of the foreign customer to check with the local authorities
the possibilities of use of the product he is considering ordering; the responsibility
of LES GRANDS ESPACES cannot be held liable in the event of non-compliance with the
regulations of a foreign country where the product is delivered.
The sales of products of the company LES GRANDS ESPACES are subject to the law
French. Any dispute relating to the existence, interpretation, execution or termination of the
contract concluded between LES GRANDS ESPACES and the Purchaser, even in case of
of defendants, shall, in the absence of amicable agreement, be under the exclusive jurisdiction of
of the courts of ANNECY.
Article 14 - "Data Processing and Liberties
The personal data collected by LES GRANDS ESPACES during
any order of the Buyer are necessary for the management of his order
by LES GRANDS ESPACES and its service providers and may be used, subject to
subject to the rights exercised by the data subject, in order to inform the data subject of
products or services provided by LES GRANDS ESPACES and/or its partners
commercial. In accordance with the French Data Protection Act n° 78-17 of 6 January
1978 as amended, the Buyer and the recipient of an order have a right to access, modify, correct and delete any personal data
to access and rectify or delete data concerning them processed by
LES GRANDS ESPACES, as well as the right to object to the processing of these
data for direct commercial prospecting purposes.
By default, these rights can be exercised with LES GRANDS ESPACES by mail
sent to the Customer Service of LES GRANDS ESPACES, at the address indicated
in the "Contact us" section of the LES GRANDS ESPACES website.
By placing an order with LES GRANDS ESPACES, the Purchaser can
also be informed of LES GRANDS ESPACES' offers by e-mail, except
opposition from him. Three types of emails can be sent:
o newsletters ;
o event-based emails;
o personalised offer emails.
If the Buyer no longer wishes to receive these information messages, he/she may do so by
to LES GRANDS ESPACES at any time by post or by e-mail to
Contact details can be found in the "Contact Us" section of the LES Website
In the event of a problem in this respect, the Buyer may contact the
customer service of LES GRANDS ESPACES.
Through LES GRANDS ESPACES, the Purchaser who has expressly given
their prior consent, may be required to receive by e-mail
commercial proposals for products or services provided by
commercial partners of LES GRANDS ESPACES or emanating from the latter.
For further information, please contact us by telephone on +04 50
60 79 06
(from 9am to 6pm) or by email email@example.com
For two-seater flights, the service can be purchased directly
in the form of a flight or a gift voucher for one year.
year after the date of purchase.
For these flights, the purchase can also be made directly in
shop or by phone or on our website
ARTICLE 5 - Fees
The Services are provided at the current rates listed on the website
Internet www.grandsespaces.com, when registering the
order by the Seller. Prices are expressed in Euros in
TTC (the part of the course and the local union tandem is not subject to
The tariffs take into account any reductions that may be
granted by the Seller on the website
These tariffs are firm and non-revisable during their period of
validity, as indicated on the website
www.grandsespaces.com the Seller reserves the right, except for
the validity period, to change the prices at any time.
For internshipsA deposit of 100€ is required for
for each registration. This deposit will be refunded if the cancellation
is carried out by the paragliding school LES GRANDS ESPACES.
In the event of cancellation by the client at least 7 days before the 1st day of the event, the client will be required to pay a deposit.er
days of the course, the deposit will be refunded. In case of cancellation
by the customer less than 7 days before the 1er days of the course, the deposit
will be cashed by the paragliding school LES GRANDS
GENERAL TERMS AND CONDITIONS OF SALE OF COURSES AND
TANDEM PARAGLIDING FOR THE UNION
LOCAL OF THE WIDE OPEN SPACES MONITORS
ARTICLE 1 - Scope of application
The present General Terms and Conditions of Sale apply, without prejudice to
restriction or reservation to any purchase of the internship services of
paragliding or tandem paragliding flights offered by the LES
LARGE SPACES to non-professional customers. LES
GRANDS ESPACES acts in the name and on behalf of the
local union of monitors of the GRANDS ESPACES grouping
the paragliding instructors providing the services sold.
For the travel courses, registrations are made through
ANNECY AVENTURE travel agency, refer to the
general terms and conditions of sale of this agency.
The products are those offered for sale by the Seller on the
website www.grandsespaces.comin the shop, or by
telephone. The present general conditions of sale specify
conditions of reservation, payment, and the
or reimbursement of these services.
The following internship services are available for sale:
- Introductory course
- Intermediate course
- Thermal internship
- Init Cross course
- Cross Country Course
- FSS course
- Travelling course
- Discovery flights and tandem flights
These General Terms and Conditions of Sale apply to
To the exclusion of all other conditions, and in particular those
applicable for sales in shops or through other means
distribution and marketing channels.
These General Terms and Conditions of Sale are accessible to all
moment on the website www.grandsespaces.com and
shall prevail, where applicable, over any other version or any other
The Client declares that it has read these Terms and Conditions
General Terms and Conditions of Sale and having accepted them when registering for a
course or tandem flight, as well as the general conditions
for the use of the website www.grandsespaces.com
These General Terms and Conditions of Sale may be subject to
subsequent amendments, the version applicable to the Customer's purchase
is the one in force on the website at the date of placing the order.
In the absence of proof to the contrary, the data recorded in the
of the Seller's computerized records constitute proof of all the
transactions concluded with the Customer.
In accordance with the Data Protection Act of 6 January 1978,
the Customer has, at any time, the right to access, modify, delete or
rectification, and opposition to all of its data
in writing, by mail and by providing proof of his or her
identity, to the Seller's address.
The validation of the order by the Customer is equivalent to acceptance without
of these General Terms and Conditions of Sale.
The Customer acknowledges that he/she has the capacity to contract and
acquire the Services offered on the site
ARTICLE 2 - General framework of the internships
Anyone registered for a paragliding course at the LES school
GRANDS ESPACES must subscribe to a "flying" licence at the
Fédération Française de Vol Libre (FFVL) including insurance
RCA. The client undertakes to have a medical certificate of non
contraindication to the practice of paragliding dating less than one year
The Seller may nevertheless offer insurance
managed by the French Federation of Free Flight and
details of which can be found on their website (ffvl.fr).
All authorisations to fly on courses are subject to validation by the
monitor and according to the progress of the learning of the
The equipment is made available by the Service Provider. Any loss or
The Customer will be responsible for any damage.
For all courses, the programme is adapted according to the
weather conditions and no number of flights is guaranteed
at the end of the course. At the end of the week, the price can be reviewed in case of
For SIV courses: The service will be invoiced to 100% in the
where 2 or more flights are performed. A reduction of 50% will be
applied in the case of a single flight or a theory session
only (briefing, debriefing,...), are carried out.
ARTICLE 3 - General framework for tandem flights
For two-seater flights, the flight times are given for information only.
and the landing place is not guaranteed.
These flights come with a photo option. This option is
free of charge for the "Loupiot" and "Découverte" flights. Beyond that, the
The price charged is mentioned in the "prices" section of the website.
This option is selected or not, only after
landing and seeing the photos. For this reason, the customers do not have to
The choice of instructor and launch site is not a benefit.
The choice is made in order to optimize the flight according to the
Tandem flights may be refused by the instructor depending on the
security conditions. In this case, reference should be made to
on "force majeure" articles
The Customer must have suitable clothing as specified on the website
internet. The Customer must give all the necessary information prior to the flight.
useful information on his or her state of health or any precautions to be taken
take during the flight to ensure that the flight goes smoothly.
conditions. The requirements are specified on
the website of the French Free Flight Federation (ffvl.fr).
Transport to the take-off site is included in the price.
the Service and may not be subject to any discount in the event that it
does or does not come true.
The Seller's contact details are as follows:
SYNDICAT LOCAL PROFESSIONNEL LES MONITEURS GRANDS ESPACES
150 Chemin de Pré Monteux
ARTICLE 4 - Orders
It is up to the Customer to select on the website
www.grandsespaces.com the Services he wishes to order, or
or register by telephone on 0450607906.
The contractual information is presented in English.
and will be confirmed at the latest at the time of
of the validation of the order by the Customer.
The service offers are valid as long as they are visible on
the site, while stocks last.
Except in exceptional cases, the sale will not be considered final
after the confirmation of the acceptance of the order has been sent to the Customer.
order by the Seller by e-mail and after
the payment of the full price by the latter.
For orders placed exclusively on the internet,
the registration of an order on the Provider's website is
carried out when the Client accepts these Terms and Conditions
General Terms and Conditions of Sale by ticking the box provided for this purpose and validating
his order. The Customer has the possibility to check the details of his
the total price of the order and to correct any errors before they are
to confirm its acceptance (Article 1127-2 of the Civil Code). This
validation implies acceptance of the entirety of the present
General Terms and Conditions of Sale and constitute proof of the
contract of sale.
It is therefore up to the Customer to check the accuracy of the
order and to report any errors immediately.
Any order placed on the website
www.grandsespaces.com constitutes the formation of a contract
concluded at a distance between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any
order from a Customer with whom there is a dispute relating to the
payment of a previous order.
The Seller reserves the right to refuse orders from a
even in large quantities.
For gift vouchersNo refunds can be made.
requested. However, the gift vouchers are not nominative and
may be transferred or offered.
For internet purchases, the invoice is validated immediately
and automatically, in the shop, an invoice is issued by the
Seller and delivered to the Customer upon receipt of payment.
ARTICLE 6 - Terms of payment
All orders are payable in euros, all taxes and duties included.
including compulsory contributions.
For tandem flight gift vouchers, payment can be made in
credit card on the site www.grandsespaces.comor the
shop by credit card, cheque or cash.
For deposits requested at the time of registration for a course, the payment
can be made by bank transfer, credit card or cheque.
Credit cards accepted on the Website
www.grandsespaces.com are the following: Carte Bleue, Visa, and
The Purchaser guarantees LES GRANDS ESPACES that he has the
the necessary authorisations to use the method of payment he/she wishes to use.
will have chosen for his order, when registering his voucher
of the order.
LES GRANDS ESPACES reserves the right to suspend or
to cancel any execution of an order and/or delivery, regardless of the
the nature and level of performance, in the event of a failure to
payment or partial payment of any sum due from
the Buyer, in the event of a payment incident, or in the event of fraud or
attempted fraud in relation to the use of the Website
Penalties of an amount equal to the legal interest rate plus
five points are automatically applicable to amounts outstanding at
ten days after the date of payment or as soon as the payment is made.
notification of bank payment rejection for any other means
of payment. The delivery of any new order may be
suspended in case of late or partial payment
of a previous order and this notwithstanding the provisions of the
LES GRANDS ESPACES reserves the right to request a
photocopy of the identity card and/or, if applicable, of the
(front only) of the Buyer for any payment by
As part of the fight against Internet fraud, the
information relating to your order may be passed on to
to any third party authorised by law or designated by LES GRANDS
SPACE for the sole purpose of verifying the identification of
the Buyer of the validity of the order, the method of payment
used and the intended delivery.
Where a means of payment is issued by an institution
only the following are accepted by LES GRANDS ESPACES
means issued by a banking or financial institution
entitled to practice in France.
In order to ensure the security of payment by credit card,
the Purchaser shall transmit to LES GRANDS ESPACES the
visual cryptogram (CVV) on the back of the card
bank account used by the Buyer.
LES GRANDS ESPACES uses a secure payment tool,
called Cyberplus of the Banque Populaire. The security of the
payment is based on the authentication of the Buyer, and on the
confidentiality of all data. To ensure this
security, Banque Populaire's Cyberplus uses techniques
proven cryptography via the SSL protocol
and complies with the various applicable banking regulations
ARTICLE 7 - Supply and performance of the Services
The Services ordered by the Customer are provided to the extent that
as far as possible on the date indicated and selected by the Client.
Failing this, the Service Provider may offer, at its discretion, for the
For the first time, a training course, an extension or a refund is offered. For flights
biplaces another date, a gift voucher or a refund
will be offered.
Tandem flights and courses may be cancelled or cancelled at any time.
postponed at any time for reasons of condition
weather or the health of the monitors.
All objects remain the sole responsibility of their owner
during the performance of the service. Any object lost during the
flights (in tandem or alone during the courses), on the school slope
during the courses, or during shuttle transport, will not be in
in no case the responsibility of the SARL LES GRANDS ESPACES
nor the SYNDIACAT LOCAL DES MONITEURS DES GRANDS
SPACES, nor individual monitors.
The gift vouchers for a tandem flight are valid for 1 year from
their date of purchase. The expiry date is indicated on the voucher.
even with the number of the single voucher.
This period of 1 year can be extended upon request to the seller.
After the 15-day withdrawal period, a gift voucher is no longer valid.
refundable by the seller.
A gift voucher is not nominative, it can be used by any person
in possession of this voucher, as long as it has not been used.
ARTICLE 8 - Right of withdrawal
In accordance with the law, the Customer has a withdrawal period
14 days from the conclusion of the contract to exercise its right to
right of withdrawal from the Service Provider and cancel the order,
without having to give reasons or pay a penalty, for the purpose of
exchange or refund, unless the performance of the goods is
services has started, with the agreement of the Client, before the end of the
The right of withdrawal can be exercised by e-mail through
withdrawal form attached and also available on the
website www.grandsespaces.com, in which case an acknowledgement of
receipt on a durable medium will be immediately
communicated to the Client by the Service Provider, or any other
unambiguous statement expressing the will to be
withdraw from the contract and in particular by post to the Service Provider
either by post or by e-mail mentioning the order concerned
by this withdrawal.
If the right of withdrawal is exercised within the above-mentioned period,
only the price of the ordered Services is refunded.
The reimbursement of sums actually paid by the Client
will be made within a maximum of 1 month at the latest to
from the date of receipt by the Service Provider of the notification of the
withdrawal of the Customer.
After this deadline, any withdrawal less than three weeks before the
date or period selected will not result in any
Services ordered less than 14 days in advance by the Customer will not
will not benefit from the right of withdrawal.
These last Services will therefore be concluded definitively
as soon as the order is placed by the Customer in accordance with the terms and conditions
specified in these General Terms and Conditions of Sale.
If the customer refuses to take off at the take-off site, the
The service will be invoiced in full.
A will control can be carried out without the presence of the
parents for children under 14 years old.
ARTICLE 9 - Liability of the Service Provider - Guarantee
The Service Provider guarantees, in accordance with the legal provisions and
without further payment, the Customer, against any default of
conformity or latent defect, resulting from a design or manufacturing fault.
the performance of the Services ordered under the conditions and
in accordance with the terms and conditions set out in the Annex to these Conditions
General Terms and Conditions of Sale.
In order to assert its rights, the Client must inform the
of the existence of defects in the goods or services.
compliance within a maximum of 3 days from the date of
provision of the Services.
The Provider shall refund or rectify or cause to be rectified (within the
services found to be defective in the
as soon as possible. The refund will be made by crediting the
bank account of the Customer or by bank transfer.
The Service Provider's guarantee is limited to the reimbursement of
Services actually paid for by the Client and the Service Provider does not
be considered responsible for or in default of any of the following
delay or non-performance due to the occurrence of a force majeure event
majeure usually recognised by French jurisprudence.
The Services provided through the website
www.grandsespaces.com of the Provider are in accordance with the
regulations in force in France. The responsibility of the
The Service Provider shall not be liable for any failure to comply with the
of the country in which the Services are provided, whether it
is the responsibility of the Client, who is solely responsible for the choice of
Services requested, check.
ARTICLE 10 - Data Protection
In application of law 78-17 of 6 January 1978, it is recalled that
the personal data that are requested from the Customer are
necessary for the processing of his order and for the establishment of the
invoices, among other things.
These data may be communicated to potential
partners of the Seller in charge of the execution, the processing, the
management and payment of orders.
The processing of information provided through the
of the website www.grandsespaces.com was the subject of a
declaration to the CNIL.
In accordance with national regulations, the Customer has at his disposal
of a permanent right of access to the information in question.
modification, rectification and opposition with regard to
information about it.
This right may be exercised under the conditions and in the manner
defined on the website www.grandsespaces.com.
ARTICLE 11 - Intellectual Property
The content of the website www.grandsespaces.com is the
property of the Seller and its partners and is protected by the
French and international laws relating to property
Any reproduction, in whole or in part, of this content is
strictly prohibited and may constitute an offence of
In addition, the Seller retains all rights to the
intellectual property on photographs, presentations,
studies, drawings, models, prototypes, etc., made (even at the
request of the Customer) for the purpose of providing the Services to the Customer.
The Client is therefore prohibited from reproducing or exploiting the
studies, drawings, models and prototypes, etc., without the authorisation
of the Seller, who may make it conditional on the sale of the goods.
a financial compensation.
ARTICLE 12 - Anticipation
In the event of a change in unforeseeable circumstances during the
conclusion of the contract, in accordance with the provisions of
Article 1195 of the Civil Code, the Party that has not agreed to assume
a risk of excessively onerous or dangerous enforcement may
request a renegotiation of the contract from its co-contractor.
ARTICLE 13 - Enforcement in kind
In the event of a breach by either Party of its
obligations, the defaulting Party shall have the right to
to request the compulsory execution in kind of the obligations arising from the
present. In accordance with the provisions of Article 1221 of the
Code, the creditor of the obligation may pursue this
enforcement after a simple formal notice, addressed to the
debtor of the obligation by registered letter with acknowledgement of receipt.
reception, unless it proves to be unsuccessful.
impossible or if there is a clear disproportion between its
cost to the debtor and its benefit to the creditor.
ARTICLE 14 - Force majeure
The Parties shall not be liable for any failure to
performance or delay in the performance of any of the
their obligations, as described in this document.
force majeure, as defined in Article 1218 of the French Code of
and in particular security or weather conditions
not acceptable to the instructor in charge of the course or the
The party noting the event shall without delay inform the other
party of its inability to perform and justify this
to the latter. The suspension of the obligations shall not in
in no case be a cause of liability for non-performance of the
the obligation in question, nor lead to the payment of damages
interest or penalties for late payment.
The performance of the obligation shall be suspended for the duration of
force majeure if it is temporary and does not exceed one year.
duration of one day. Therefore, as soon as the cause disappears
the suspension of their mutual obligations, the parties
will make every effort to resume as soon as possible
the normal performance of their contractual obligations. If
the impediment is permanent or exceeds one day,
the present agreement shall be terminated unless
agree on another date or period.
ARTICLE 15 - Termination of the contract
The Party suffering a default may, notwithstanding the clause
Resolution for breach of duty by a party
in the event of a sufficiently serious breach of any of the following
any of the obligations of the other Party, notify by
any means to the Defaulting Party, the wrongful termination of the
including the day of the course or flight, in accordance with the
the provisions of Article 1224 of the Civil Code.
It is expressly agreed between the Parties that the debtor of a
obligation to pay under this Agreement, shall be
validly put in default by the mere fact that the amount due is
the obligation, in accordance with the provisions of Article 1344 of the
ARTICLE 16 - Applicable law - Language
These General Terms and Conditions of Sale and the transactions that
are governed by and subject to French law.
The present General Terms and Conditions of Sale are written in
French language. In the event that they are translated into one or
foreign languages, only the French text will be considered authentic in the case of
ARTICLE 17 - Disputes
All disputes arising from buying and selling transactions
concluded in application of these general terms and conditions.
their validity, their value, and their value to the public.
their interpretation, execution, termination, consequences
and their consequences and which could not be resolved between the seller and
the customer shall be submitted to the competent courts in the
conditions of common law.
The Client is informed that he may in any case have recourse to a
conventional mediation, in particular with the Commission
of consumer mediation (C. cons. art. L 612-1 and L.
616-1) or to existing sectoral mediation bodies
or any alternative dispute resolution mechanism
(e.g. conciliation) in the event of a dispute.
You will find a mediator here (Sport, leisure, ..):
ARTICLE 18 - Pre-contractual information - Acceptance of the
The Client acknowledges having been informed, prior to the
the placing of the order and the conclusion of the contract, of a
in a legible and understandable manner, of these Terms and
and all the information listed in
Article L 221-5 of the Consumer Code and in particular the
- the essential characteristics of the Service, taking into account the
communication medium used and the Service concerned;
- the price of the Services and related costs;
- in the absence of immediate performance of the contract, the date or
timeframe within which the Service Provider undertakes to perform the Service except for the
cases mentioned ;
- information on the identity of the Provider, the trade union
of the monitors, their postal, telephone and fax numbers, and their
and their activities, if outside the scope of the
- information on legal and contractual guarantees
and their implementation;
- the functionality of the digital content and, where appropriate, to
its interoperability ;
- the possibility of resorting to conventional mediation in case of
- information on the right of withdrawal (existence,
conditions, time limit, modalities for exercising this right and form
type of withdrawal), the cost of returning the Products, the
termination and other contractual terms
- the means of payment accepted.
The fact that a natural (or legal) person orders
on the website www.grandsespaces.com implies acceptance and
full acceptance of these General Conditions
Sales and payment obligations for the Services ordered,
which is expressly acknowledged by the Client, who waives it,
in particular, to rely on any contradictory document, which
would be unenforceable against the Seller.
- Provisions relating to legal guarantees
Article L217-4 of the Consumer Code
The seller is obliged to deliver goods in conformity with the contract and
is liable for any lack of conformity existing at the time of delivery. It
shall also be liable for any lack of conformity resulting from
packaging, assembly instructions or installation
where it has been charged under the contract or has been
carried out under its responsibility.
Article L217-5 of the Consumer Code
To be in conformity with the contract, the goods must :
- Be fit for the purpose for which it is normally intended
and, if applicable :
- correspond to the description given by the seller and have
the qualities which the latter has presented to the buyer in the form of
sample or model
- have the qualities that a purchaser may legitimately expect
having regard to public statements made by the seller, the
producer or his representative, particularly in advertising
- Or have mutually agreed characteristics
by the parties or be fit for any special purpose intended by the
the buyer, brought to the seller's attention and that the seller has
Article L217-12 of the Consumer Code
An action arising from a lack of conformity shall be barred after two years
from the date of delivery of the goods.
Article L217-16 of the Consumer Code
Where the buyer asks the seller, during the course of the
commercial guarantee granted at the time of purchase
or repair of movable property, a covered restoration
by the warranty, any period of downtime of at least seven
days is added to the remaining warranty period.
This period runs from the date of the application for assistance by
the buyer or the provision for repair of the goods in question.
if this provision is made after the application has been made
Article 1641 of the Civil Code
The seller is liable for hidden defects in the
which render it unfit for the purpose for which it was sold
intended, or which so diminish that use, that the purchaser cannot
would not have acquired it, or would have given only a lesser price for it, if he
had known them.
Article 1648 paragraph 1 of the Civil Code
An action for redhibitory defects must be brought by
the purchaser within two years of discovery
- Withdrawal form
This form should only be completed and returned if
the Customer wishes to withdraw from the order placed on
www.grandsespaces.com unless excluded or limited to exercise
the right of withdrawal according to the General Terms and Conditions of Sale
For the attention of
LES GRANDS ESPACES
150 Chemin de Pré Monteux
I hereby give notice of withdrawal from the contract for the
order the following services:
- Ordering the "Date
- Order number: ...........................................................
- Customer name: ...........................................................................
- Customer address: .......................................................................
Signature of the Client (only in case of notification of this